Out on Thursday, new place not ready till Monday — how fast can you book?

Moving is one of those things where the calendar never quite lines up. You exchange contracts on a Tuesday. The removal van is booked for Thursday. And somewhere between those two days you realise your new place will not be ready until the following Monday. That gap is exactly why people ring us.

The good news is that booking self storage around a move is much simpler than most people expect. And leaving when you are done is simpler still. Two numbers cover most of it: a week ahead to book safely, fourteen days notice when you want to go. Everything else on this page is the honest detail behind those numbers.

So if you are on your phone on a Tuesday evening trying to work out whether you have left it too late, you probably have not. But read on, because the local part matters.

Quick answers

  • Moving in: Book around a week ahead to be safe; same-day move-in is often possible if the right size is free
  • Moving out: Give 14 days notice; your refundable deposit comes back once you have vacated and your account is settled; unused days are refunded

The short answer

Book roughly a week before you need the unit. If you need it the same day and the right size is available, that is fine too. When you are ready to leave, give 14 days notice. Your deposit is refundable and unused days are refunded. That is the whole picture for most movers.

Those two timings answer different questions, and it is worth holding them separately in your mind. The first is about getting a unit ready before the van arrives. The second is about not being penalised when the move resolves and you no longer need the space. We will go through both.

Booking ahead: moving in

You can book Wigwam storage as far in advance as you like. There is no penalty for booking early. For a planned house move, most people book one to two weeks before their move-in date, once they have a firm completion window from their solicitor.

Same-day booking is possible. If the right size is available at your nearest location, you can book and be through the door the same morning. The question is whether that size will still be there on the day you need it, and in our market towns that is not always a given in the busy season.

Giving notice: moving out

When the time comes to leave, you give us 14 days notice. Once you have cleared your unit, vacated, and your account is settled, your deposit is returned. If you have paid ahead and leave before the end of that period, unused days are refunded.

That is the exit, clean and straightforward. No rolling contract that drags you into a second month because you forgot to write a letter on the right date.

How far ahead should you book for a move?

The safe answer is one week, with two weeks giving you the most comfort. The honest answer is that it depends on which town you are in, which size you need, and when in the year you are moving.

Most national storage brands tell people to “book as early as possible.” That is a hedge, not an answer. We would rather tell you what we actually see.

Lead time in a busy moving season

The spring and summer months are the busiest period for house moves in the UK, and our market-town locations feel that directly. A popular size, say a unit that takes the contents of a two- or three-bedroom house, can be spoken for quickly in a busy week. A week’s lead time usually gives us enough room to confirm your size and have everything ready for move-in day.

If you are moving outside the peak season, or if your nearest location has good availability, you may find you can book with just a few days to spare. But we would rather you ask us early than find out on the morning the van arrives that your preferred size went yesterday.

The way to handle this is simple: as soon as you have a firm moving window, check what is available at your nearest location and lock it in. You are not committing to months of rental. You are committing to a two-week minimum, and then it runs week by week after that.

Pick your size before you book

Knowing which size you need is the other half of the timing question. A unit that is too small creates a problem on moving day. A unit that is too large costs more than it should.

A rough guide: a 25 to 35 square foot unit typically holds the contents of a one-bedroom flat. A 50 to 75 square foot unit covers most two- or three-bedroom houses. But every move is different, and if you are unsure, the sizing guidance on our pricing page sets out what sizes are available and what they cost. We would rather you spend two minutes on that page than discover you have underestimated by a van load.

Can you book and move in on the same day?

Yes, if the size you need is available. There is no rule against it. Once your booking is confirmed, smart entry is available from 6am the same day, seven days a week.

The honest condition is availability. On a quiet Tuesday in January, same-day is almost always possible. On a Friday at the end of June, with three other movers all wanting the same size, the position may be different. The later you leave it, the more you are relying on a unit being free.

If you are in any doubt, book ahead. You lose nothing by confirming early, and you gain the certainty that the unit is waiting when the van pulls up.

How smart entry works on move-in day

Once your booking is in place, access is through smart entry from 6am to 10pm, seven days a week. You do not need to wait for a member of staff to let you in. There is no reception to queue at. The site is unmanned, and the entry system means you can arrive when the van arrives, not when a desk opens.

Access runs until 10pm each evening, which gives most movers enough of a window to load across a full day. It is not 24-hour access, so if your removals firm is planning an overnight drop, that will not work. But for a standard moving day, 6am to 10pm covers you.

What to confirm before the van arrives

Before moving day, run through this quickly:

  • Size confirmed. You know which unit size is booked and it matches what the van is carrying.
  • Access window. Smart entry from 6am to 10pm. Plan your arrival accordingly.
  • Contents protection in place. This is mandatory. See the section on that below.
  • Someone from your party present. Sites are unmanned. If you are using a removals firm, someone from your household needs to be there. Wigwam does not sign for or receive deliveries, and a removals crew cannot be left to load into the unit without you.

That last point catches people out occasionally. The site is yours to access, but someone from your side needs to be there if other people are handling your goods.

Booking around a market-town move

Local availability is the part that national storage guides never get right. They quote a national average booking window and move on. We think the honest answer is more specific than that.

Why local availability matters more than a national average

Wigwam Self Storage Lincoln sits in the centre of a market town with a strong local moving season in May, June, and September, when families move between school years. Wigwam Self Storage Bath serves one of the more active property markets in the south-west, where completion timelines can compress suddenly. In both places, the unit pool is finite, and the popular sizes fill up.

That is not a scare tactic. It is just local arithmetic. If your move is in Cheltenham Gloucestershire during a busy term-time window, confirming a unit a week or two ahead is the sensible call.

Our other UK market-town locations are listed at wigwamstorage.co.uk/self-storage-locations/. Each location is different; checking early for your nearest one costs you nothing.

Moving house versus a business move

Household goods and business goods are both welcome at Wigwam. If you are relocating a small office, moving stock between premises, or bridging a gap between business addresses, the booking process is the same.

One thing to flag for business customers: sites are unmanned. If you have couriers or logistics companies dropping goods on your behalf, someone from your business needs to be present at the unit. Wigwam staff will not receive or sign for deliveries. This is worth building into your logistics plan before the delivery is booked.

Goods that cannot be stored at any Wigwam location include vehicles, caravans, motorhomes, and boats. If your business move includes fleet vehicles or equipment of that kind, you will need to arrange that separately.

If your business move raises questions about document retention obligations or goods abandonment in leased premises, those are legal questions for your solicitor rather than something we can advise on.

Minimum stay and how billing works

The floor is two weeks. That is the minimum stay at Wigwam. You cannot book for three days, though plenty of moves last longer than two weeks and that is fine. After the minimum, there is no lock-in; you run month to month and leave when you are ready.

The two-week minimum

Two weeks is long enough to cover most completion-gap scenarios. If your new home is ready in ten days, you will have the unit for a couple of days beyond that while you clear everything out. If the gap runs longer, the unit simply continues.

What it is not is a rolling commitment that escalates. You are not signing up for three months and hoping to claw something back. The minimum is two weeks, and everything after that is in your hands.

Refund of unused days

This is the detail most storage companies do not make prominent enough, so we will say it plainly. If you have paid ahead for a period and you leave before the end of it, unused days are refunded.

If the move resolves faster than expected, if completion comes through early and the new place is ready ahead of schedule, you do not lose the days you paid for but did not use. That money comes back. It means you do not have to try to time your exit to the last day of a paid period. Leave when you are done.

The other kind of notice: leaving your unit

This is the second notice question the page title is really asking about, and it is the one that creates the most anxiety. People have heard that storage has a notice period, and they picture being stuck for a month if circumstances change. The reality is simpler.

The 14-day notice period

When you are ready to leave, give us 14 days notice. That is it. You do not need to have booked in for a specific term. You do not need to catch the end of a month. Fourteen days from your notice, you are out.

The full terms, including exactly how notice is given and what a settled account means, are at wigwamstorage.co.uk/terms-conditions/. We would rather you read them before you book than find a surprise at the end.

Your refundable deposit comes back

When you booked, you paid a refundable deposit. Once you have vacated your unit and your account is settled, that deposit is returned to you.

The deposit is not a fee. It is not charged for leaving. It is security held while the account is live, and it comes back on a clean exit. There are no hidden end-of-tenancy charges for normal use.

The sequence is: you give notice, you clear and vacate your unit, your account is settled, and your deposit is returned. That is the exit, start to finish.

Ready to book?
Once you know your moving window, getting a quote takes a few minutes.
Get a quote at quote.wigwamstorage.co.uk

What you need to book (quick checklist)

If you want to go from reading this page to having a unit confirmed, here is what to have ready:

  • Your estimated move-in date. Even a week’s range helps us confirm availability.
  • Your estimated move-out range. You do not need an exact end date, but a rough window lets you plan the notice period.
  • The size you need. Check what self storage costs and what sizes are available if you are not sure.
  • Contents protection confirmed. See below. This is mandatory before you move anything in.
  • Access timing noted. Smart entry, 6am to 10pm, seven days a week.
  • Someone from your party available on move-in day if a removals firm or courier is involved.

Contents protection (mandatory)

Every Wigwam customer must have contents protection in place before goods enter the unit. You can take Wigwam’s contents protection policy or prove equivalent cover of your own.

If you take Wigwam’s policy, declare the full replacement value of everything you are storing. Under-insurance is settled proportionally, which means if you declare half the value and make a claim, you recover roughly half of what you lost. Declaring the correct figure protects you properly.

Details of Wigwam’s contents protection policy are on the site. We signpost rather than advise on insurance; your insurer or broker is the right person if you have specific questions about whether your existing home or business policy covers goods in storage.

Size and pricing guidance

There are no prices on this page. Costs depend on unit size, location, and how long you need the space. The pricing page sets out what sizes are available at our market-town locations and what you can expect to pay. It is the right place to start before you book.

Booking your unit

The short version, once more before you go: book around a week ahead of your moving date to be safe, same-day if the right size is free. Two-week minimum stay. Give 14 days notice when you are ready to leave. Your deposit is refundable and unused days come back to you.

That is not the national average. That is how it actually works at Wigwam, in our UK market-town locations, for movers who need a straight answer.

Your nearest location is at wigwamstorage.co.uk/self-storage-locations/. When you know your moving window, a quote takes a few minutes.

Get a quote: quote.wigwamstorage.co.uk
Find your nearest location: wigwamstorage.co.uk/self-storage-locations/

FAQ

How far in advance can I book self storage with Wigwam?
You can book as far ahead as you like. For a house move, most customers book one to two weeks before their move-in date. Same-day booking is possible if the size you need is available at your nearest location.

Can I book and move in on the same day?
Yes, if the right size is available. Once your booking is confirmed, smart entry is available from 6am. The risk with same-day booking is availability, particularly during busy moving periods. Booking a few days ahead removes that uncertainty.

Is there a minimum stay?
Yes. The minimum stay is two weeks. After that, there is no fixed term; you continue month to month and leave when you are ready.

How much notice do I give to move out?
Fourteen days. Give notice, clear your unit, settle your account, and your deposit is returned.

Do I get money back if I leave before my paid period ends?
Yes. Unused days are refunded when you leave early.

Is the deposit refundable?
Yes. The deposit is returned after you have given 14 days notice, vacated your unit, and settled your account.

Can I store business stock as well as household goods?
Yes, business goods are welcome. The same terms apply: two-week minimum, 14-day notice to leave, smart entry 6am to 10pm. Remember that sites are unmanned; someone from your business must be present if couriers or delivery drivers are dropping goods.

Frequently Asked Questions

What happens if my completion date slips after I have already booked the unit?

Nothing changes on your side, and that is rather the point. Booking a unit does not tie you to a particular start date in the way a removal van does. If your completion moves back a week, you simply move in a week later. If it moves forward, you can usually go in sooner, subject to the unit being ready, which it generally is once your booking is confirmed.

The reason this matters is that completion dates in a chain are the least reliable dates in the whole move. You are waiting on a buyer, who is waiting on their buyer, and any link can wobble. We would rather you booked early on a date you expect to shift than left it to the morning and found your size gone. The booking holds your unit type at your chosen location; the exact day you first put a key in the door is flexible.

The one thing worth doing is letting us know if the date moves significantly, especially in a busy season, so we can keep your size set aside. A quick call or message to the support team is enough. They handle the storage side of this all the time. They will not be able to chase your solicitor or comment on the chain itself, but they can make sure the unit is ready whenever the move finally lands.

Can someone else give notice or clear the unit if I am away when the move resolves?

Yes, but it needs to be arranged properly in advance, because the unit and the smart entry are tied to the account holder. If you might be abroad or otherwise unavailable when the move resolves, tell us at the booking stage so we can note who is authorised to act for you. Smart entry credentials belong to the account holder, so a third party cannot simply turn up and let themselves in.

This comes up more than you would think: a relative handling a move while the owner is working away, or one partner managing the storage while the other travels. The practical answer is to name the second person at the start and agree how notice would be given. The 14-day notice and the account settlement still have to happen in the account holder’s name, but a nominated person can carry out the physical clearing of the unit once access is set up for them.

Sites are unmanned, so there is no member of staff to hand a key to or to supervise a handover. Everything runs through the account and the smart entry system. Get the authority in place early and the practicalities take care of themselves. Leave it to the day and you may find the person on the ground cannot get through the gate.

Does the 14-day notice mean I have to keep paying for two weeks I do not use?

No. The notice period and the billing run alongside each other, and they do not double up. You give 14 days notice, you clear the unit within that window or shortly after, and any days you have paid for but do not use are refunded. The notice is an administrative step that lets us close the account in good order; it is not an extra fortnight of rent bolted onto the end.

It is worth separating two things people often blur together. The two-week minimum stay is the shortest period you can book at the start. The 14-day notice is what you give when you want to leave. They are not the same rule, and crucially they do not stack. Giving notice on day three of your stay does not somehow extend you to a month. You serve your notice, you finish using the space you have paid for, and the unused portion comes back to you.

So if your move resolves faster than expected, you are not penalised for the speed. Give notice, vacate, settle the account, and the refund of unused days plus your deposit follows. The whole arrangement is built so that a quick, clean move costs you no more than it should.

Can I move in on a Sunday or a bank holiday?

Yes. Smart entry runs 6am to 10pm, seven days a week, and that includes weekends and bank holidays. Removals and completions have a habit of landing on a Friday or over a long weekend, so the access window is built to cover exactly that. You do not need a member of staff to let you in, and there is no reception that closes on a Sunday, because the sites are unmanned and run on smart entry throughout.

The only thing a bank holiday changes is the support team’s availability for phone enquiries, not your access to the unit itself. Once your booking is confirmed and your smart entry is set up, the calendar date makes no difference to whether you can get through the gate. A bank holiday Monday move is the same as any other day at the unit.

Two practical notes. First, sort the booking and the smart entry setup before the holiday weekend, not during it, so everything is live when you arrive. Second, the access window closes at 10pm, so an overnight removal will not work even on a long weekend. For a normal day’s loading, 6am to 10pm gives you plenty of room. Plan your van and your helpers around that window and a holiday move is no harder than any other.

I am not sure which town I will end up in yet. Can I still start planning?

Yes, and it is sensible to. If your move is between areas, or you are buying in a town you do not yet know well, you can compare locations before you commit to anything. Wigwam runs 15 UK market-town locations, and you can see the full list and find your likely nearest site at the locations hub on the website. Checking early costs nothing and tells you whether there is a unit within a sensible drive of your new address.

The thing to look at is not just whether there is a Wigwam in the town, but how far it sits from where you are actually moving to. A unit you can reach in ten minutes is one you will use happily through a move; one forty minutes away gets avoided. So when you are weighing up two possible destinations, the storage option near each is a small but real factor.

You are not booking by looking. Browsing locations and even getting a quote does not commit you to a unit. When your destination firms up, you confirm the location nearest your new home and lock in the size. Until then, treat the locations hub as a planning tool. It is there to help you work out what your options look like before the move is even certain.

Customer Reviews

Wigwam Self Storage place picture
4.8
Bruce Joynes profile picture
Bruce Joynes
2 days ago
Very glad we chose Wigwam. everything ran smoothly and the unit is perfect.
Lovely clean place and the app was faultless.
Highly recommended.
Lisa Anderton profile picture
Lisa Anderton
1 week ago
Very easy transaction via phone/email to book a unit. Very pleasant helpful staff during initial contact.
Once contract in place very easy app use to access site and unit, very clear easy to follow instructions. Very happy and would definitely recommend
Clarissa Ardy profile picture
Clarissa Ardy
1 week ago
Wigman Self Storage consistently delivers superb customer service. I received comprehensive assistance throughout the process of securing my storage unit. The facility is impeccably clean, and the procedure was straightforward. The staff I interacted with over the phone were consistently polite, making the entire experience thus far truly marvelous. I highly recommend Wigman Self Storage to anyone in need of storage solutions.
hedi fakhfakh profile picture
hedi fakhfakh
2 weeks ago
Easy quick no hassle
Easy to set up and access the location. Friendly and helpful staff.
Jeanine Hirschl profile picture
Jeanine Hirschl
3 weeks ago
I left a well-known storage unit for Wigwam, mainly because of cost, wigwam are more reasonable, the unit is clean and is entry availablity is upto 10pm. You work off an app that allows entry not only to the building also to your rented unit. It is safe, No fear of loosing keys. The staff very helpful. Highly recommended.
Bryan Sujana profile picture
Bryan Sujana
3 weeks ago
Wished they would tell me the actual total of my 4 months rent and wasn't off by £40+ so I had to redo my budgeting :( other than that great place great staff and the storage is clean and secure👍
Lydia Ebiuwhe profile picture
Lydia Ebiuwhe
3 weeks ago
Lenny was great at helping me get my storage over the phone, and was engaging and fun. I also received some help from a nice guy at the location; I think his name is Adam, a very lovely fellow. Friendly staff they've got. First time using a storage unit, and it was seamless to set up and easy to use the app without any confusion. The price was also really affordable, beyond what I assumed it would be, and I still got a 50% discount for the first 8 weeks. I highly recommend Wigwam.
Sue Hazell profile picture
Sue Hazell
3 weeks ago
Excellent Service & product !
Very easy access with parking right outside the door.
Plenty of trolleys, so no need for muscles ! It maybe a little more expensive than some others, BUT the cleanliness & ease of use perfect.
The staff are VERY patient, explaining how each unit works.
It is great to know the manned office hours & how to make contact if not.
Plenty of accessible hours too.
Ps.... they do like a biscuit or 2 in the office I hear !
J J profile picture
J J
4 weeks ago
Really easy to deal with, Lenny was very helpful and I would recommend.
Chris Hathaway profile picture
Chris Hathaway
4 weeks ago
Really good, staff very helpful.
Units were good and secure.
only critisms - lights turned off automatically too quickly and no onsite toilet.
Sara Hardy profile picture
Sara Hardy
4 weeks ago
Very happy with the service. The staff are very helpful and friendly and explain the whole process right from the start. I can access my belongings easily via an app, which is easy to use.
I Highly recommended this company.