Self storage has gained in popularity over the years, providing a convenient solution for all kinds of space-related needs. However, it’s not uncommon to have a few questions before you dive into this service. 

In this blog post, we’ll address the five main questions everyone has about self storage. These questions cover the basics of self storage and are essential for anyone considering renting a storage unit. 

How Does Self Storage Work?

 Someone moving their items into a self storage unit

The concept of self storage may be unknown to some of you reading, so it’s natural to wonder how it all works. Self storage facilities offer variously sized units that you can rent on a monthly basis. You are responsible for moving your items in and out of your rented unit, although many facilities have moving services that can help assist with this part of the journey. Here’s how the process works from start to finish: 

  1. Looking: The first step of renting a storage unit involves contacting a local self storage facility, either in person, by phone, or online, to inquire about their availability and pricing. Many facilities have websites that allow you to reserve and pay for a unit online.
  2. Choosing: Units come in various sizes, from small lockers to spacious warehouse-style spaces. To determine the best size, create an inventory of the items you plan to store. Most facilities have knowledgeable staff who can help you choose the right size based on your list, and some even have online size calculators.
  3. Moving: Once you’ve rented a unit, it’s time to move your belongings in. This step is typically a DIY process. Some facilities offer moving equipment like forklifts or helpful staff to assist with this process. Be sure to pack your items securely and use appropriate storage containers (like cardboard moving boxes) to protect them from dust and potential damage.

What Are the Different Types of Self Storage?

You didn’t think there was just one type, did you?

Self storage facilities have come a long way from being a standard 4X4 metre room. They have evolved into versatile spaces catering to various storage needs. Whether you’re a homeowner, business owner, or student, there’s a type of self storage ideally suited to your situation.

Types of Self Storage 

Personal Storage 

Personal storage is the most common type of self storage and is mostly used by individuals for residential purposes. These units come in various sizes, allowing you to store furniture, appliances, seasonal items, and more. 

Business Storage 

Business storage is tailored to the needs of companies and entrepreneurs. It’s an excellent option for storing excess inventory, office equipment, and business records. Whether you run a small e-commerce business or a large enterprise, business storage can help streamline your operations by providing additional space for your business-related items.

Student Storage 

For students, self storage offers a flexible solution during transitional phases of student life, such as moving between semesters, studying abroad, or dealing with everyday limited dormitory space. Student storage is ideal for storing furniture, textbooks, and personal items while you focus on your studies or travel.

Document Storage 

Document storage facilities specialise in securely storing sensitive documents, files, and records. Businesses, law firms, healthcare providers, and government agencies often use document storage to meet legal requirements and maintain well-organised archives. It’s a smart choice for protecting valuable information and freeing up essential office space.

Container Storage 

Storing your personal belongings or business goods in a secure storage container is not only a convenient storage solution but a cost-effective one. These containers are expertly designed to withstand harsh weather conditions and provide maximum protection for your belongings. 

What Size Storage Unit Do I Need?

An image showing both self storage lockers, units, and containers

Choosing the right size storage unit can be a challenge. The size of your unit directly impacts how efficiently you can store your belongings and, ultimately, how much you’ll pay in storage costs. By taking the time to assess your belongings and plan accordingly, you can ensure that your self storage experience is as cost-effective and space-efficient as possible.

To find the perfect fit, do the following:

  • Make a list of all the things you intend to place in storage
  • Categorise your items based on their size and how frequently you’ll need to access them
  • Check the unit sizes available 
  • Talk with the self storage staff about your needs

What Are the Costs of Renting a Self Storage Unit?

Before you dive into renting one, it’s vital to understand the different costs that come with this spacious service.

1. The Monthly Rental Fee 

The most obvious cost of renting a self storage unit is the monthly rental fee. This fee varies based on several factors, including the location of the facility, the size of the unit, and any additional amenities or services provided. 

2. Security Deposit 

Many storage facilities require a security deposit, which is a refundable fee meant to cover any potential damage to the unit or unpaid rent. Make sure you ask about the facility’s policy regarding security deposits and under what circumstances they may refund it.

3. Insurance Costs 

While storage facilities will have security measures in place, insurance coverage for your belongings is sometimes an extra cost. Find out what insurance options are available at the facility and choose a level of coverage that best suits your needs. The insurance cost will depend on the value and nature of your stored items.

4. Late Payment Fees 

To avoid late payment fees, paying your monthly rent on time is important. Storage facilities typically charge late fees for overdue payments, which can vary in amount. Make sure you understand the facility’s policy on late payments to avoid any unexpected charges.

5. Additional Services 

Some self storage facilities offer additional services, such as moving and packing supplies, truck rentals, or assistance with moving your items in and out of the unit. These services can come at an extra cost, or they may be included as free features, so be sure to ask before you sign any contracts.

What Amenities Are Available at the Best Self Storage Facilities?

A self storage owner using a forklift and pallet to move their stuff into their unit

When you’re renting a self storage unit, it’s not just about having a place to store your belongings — it’s also about enjoying convenient amenities that enhance your storage experience. Here are some of the best features a self storage facility will offer in addition to taking great care of your stuff!

  • Van Hire: Hiring a van can be a game-changer when you’re moving your belongings to or from your storage unit. It saves you the hassle and cost of renting a moving van separately. 
  • On-Site Packaging Shop: Whether it’s sturdy boxes, bubble wrap, packing tape, or other essential packing materials, having a well-stocked packaging shop on site simplifies the process of preparing your items for storage. 
  •  24/7 Access: Modern life can be unpredictable, and sometimes you need access to your stored items outside of regular business hours.
  • Modern Security Features: The best self storage facilities invest in modern security features to protect your items. These may include surveillance cameras, access control systems, and individual alarm systems for each unit.

Where Is the Best Place To Rent a Self Storage Unit?

A Wigwam self storage facility with smiling employees

Wigwam Self Storage, of course! Check out our exceptional self storage facilities in Chipping Norton, Bromsgrove, and Shipston-on-Stour. We provide a wide range of storage unit sizes, catering to your diverse needs. Whether you require personal storage for household belongings, spacious storage containers, or a dedicated space for business growth, securing an affordable self storage solution has never been more convenient.


Get your quote with us today!

Simon Fothergill
Written by

Simon Fothergill has more than 20 years of experience in the UK self storage industry and is Managing Director of Wigwam Storage. He writes practical, easy-to-follow advice to help customers make the most of self storage, whether they are moving house, decluttering, renovating, storing business stock or simply needing extra space. With a long background in self storage operations and customer service, Simon shares useful self storage tips, packing advice and storage solutions designed to make storage simple, flexible and stress-free.

Customer Reviews

Wigwam Self Storage place picture
4.9
Excellent service from Wigwam Self Storage Lincoln. The staff were friendly, helpful and professional from start to finish. The storage unit was clean, secure and easy to access. Everything was explained clearly, and the whole process was quick and straightforward.

I would definitely recommend Wigwam Self Storage to anyone looking for a safe and reliable place to store their belongings. Great service!
Paul Adams profile picture
Paul Adams
7 days ago
Very clean space, app works really well. Plenty of trolleys available.
Stephen Grey profile picture
Stephen Grey
1 week ago
I have dealt with both Selina and Sascha, in person and via email. The service each of them has provided has been excellent and makes me feel that I have made the right decision to use Wigwam's services.
Colin C Harman profile picture
Colin C Harman
1 week ago
I have used the storage at Cheltenham for nearly two years now and have always been glad I made the change from a large facility in Kingsditch. I recall leaving a glowing review of Casey and his team when I first took on the unit. Just yesterday I left a less than complimentary review but have discovered my frustration at the time was due to misleading info I obtained over the Internet and nothing to do with Wigwam. So that review is withdrawn and I continue to recommend Wigwam as a convenient town centre facility, well run and utilising a high tech, easy to use entry system.
Dom Hall profile picture
Dom Hall
1 week ago
I can no longer recommend this storage facility after being a customer here for a few weeks. The lift to the second floor has been broken for some time, and this is a serious problem - the stairs are too narrow to get anything remotely large up to your unit, which makes storing bigger items essentially impossible. For me, that defeated the main purpose of renting a locker here.

On top of that, the dolly trolleys are meant to be returned to a designated point after use, but in practice no one does this, so you end up hunting for one. Most of the time they’re left in a separate building I don’t have access to, meaning I have to walk around 50m through corridors and up stairs carrying my belongings just to reach my unit. I reported this to reception and was told they’d return the trolleys to the proper point, but nothing has changed.

Parking is another issue - the boxing gym attached to the building also uses the car park, so it often feels crowded.

Only use this facility if you’re desperate. Otherwise, I’d look elsewhere.
Steve Rooney profile picture
Steve Rooney
2 weeks ago
Good experience so far ! Staff Helpful and available if any issues ! Appreciate the discounted offered for 8 weeks, so took advantage of that ! wish it was longer !!!
Easy to navigate the site with easy access and facilities !
Tony Watson profile picture
Tony Watson
2 weeks ago
Fantastic idea to use an app to gain entry. Once set up it's so easy to use and saves faffing around with keys and security fobs. My first visit was a revelation and is a definite encouragement to keep going back.
Well done Wigwam!!
Benjamin Currie profile picture
Benjamin Currie
3 weeks ago
Got a small lock up for short term use - getting set up was quick and easy. Introductory offer is also great.
All the team we've dealt with at Wigwam have provided fantastic customer service with some lovely personal touches. Our storage unit and the surrounding site is clean, well maintained and good value for money. I would definitely recommend.
Brian Stacey profile picture
Brian Stacey
3 weeks ago
Really friendly team, very helpful and good facilities. Would happily use Wigwam for short term storage again. Cheers!
Laura Smith profile picture
Laura Smith
3 weeks ago
Great storage facility, would highly recommend. The process of booking and accessing the unit was really straightforward and customer service has been excellent.
Chris Sabin profile picture
Chris Sabin
4 weeks ago
Lovely helpful friendly staff
Transparent pricing
Very happy with the service.