An access log is the electronic record a storage site's entry system keeps each time a gate, door or unit is opened: the date and time, and which person's phone, fob or code was used. It records the credential, so it shows whose access was used, not who was physically holding it.
At Wigwam
Our location pages for Burton-on-Trent, Cheltenham, Chipping Norton, Dorking, Leatherhead, Lincoln, Marlow, Reading, Shipston-on-Stour and Tewkesbury say: "Our security systems also log each time a unit is accessed. This has proven especially useful for businesses who have to keep track of who accessed what and when." That line covers access to your unit; whether entries through the gate and building doors are logged too isn't published. Our privacy policy lists "door entry systems" alongside CCTV as monitoring that may collect personal data when you visit a site.
How long entries are kept, and whether you can have a copy of your unit's log, aren't published. If you'll rely on the log, for example as a record of who went into a business archive, ask us before you book.
Access log vs CCTV
The two answer different questions. The access log says whose access opened your unit and when; CCTV shows what happened in camera view. Neither stops anyone getting in: that's the job of the locks and your unit's alarm. And because the log follows the credential, the simplest way to keep it meaningful is to give anyone who visits for you access in their own name, as an authorised user, rather than lending them your phone or code.
Related terms: Smart entry · CCTV · Authorised user · Individually alarmed unit
Related questions: Who can see when I come and go from my unit? · Can I share access to my storage unit with a family member or colleague?