Refurb booked, but the old furniture’s slowing every tradesperson down?

The gap between one tenant leaving and the next one moving in is the moment a landlord earns their money. The old tenancy is done. The new one is not ready. And somewhere between those two dates sits a property full of furniture that belongs nowhere.

If you have got a refurb booked, the sofa and the beds are not just in the way. They are slowing every tradesperson who walks through the door. Painters work around wardrobes. Tilers trip over bed frames. The job takes longer, costs more, and the void stretches. Getting the contents out of the property is the one thing that lets the work run properly.

That is what this page is for. How self storage works as a practical tool for a rental refurb, how long you can take it for, what protection the contents have while they are in, and where to find a unit near your rental.

When the let ends and the work starts, the furniture needs somewhere to go

Storing a property’s contents during a refurb is not complicated. The question is where, for how long, and on what terms. Get those three right and the void compresses, the contractors work clean, and the furniture comes back out in the same condition it went in.

Clearing the property so your trades can work at full speed

A cleared property is a faster property. Flooring contractors cannot lay boards around a dining table. Kitchen fitters cannot work around a fridge-freezer left in the middle of the room. Painters need bare walls and open floors, not furniture stacked into the corners. Every item left in the property becomes something a tradesperson has to work around, and working around things takes time you are paying for.

Getting the furniture out before the trades arrive compresses the job. It also reduces the chance of accidental damage to contents that are not yours to damage. The beds and the soft furnishings belong in the next tenancy. They are worth protecting.

Keeping the void period short

Every week without a tenant is a week of lost rent. That is not hyperbole; it is the arithmetic of a let. A refurb that runs two weeks longer than planned because the property was never properly cleared costs money in ways that do not show up on a single invoice. Storing the contents at the start means the contractors can run at full pace from day one. The job finishes sooner, the property is ready sooner, and the next tenancy starts on time.

Self storage for furniture does not add cost to a refurb. Used well, it reduces the total cost by taking friction out of the timeline.

How storage works for a rental refurb at Wigwam

The operational picture is straightforward. You book a unit in your market town, you load it, you access it while the refurb runs, and you empty it when the job is done. No third party handles your goods. No one else has access to your unit.

A unit you control, in your market town

You are the only keyholder. The unit is yours for the duration of your booking, individually alarmed, in a location you can reach from the rental. We have units at Wigwam Self Storage Lincoln and Wigwam Self Storage Bath, as well as across our UK market-town locations. If you are not near Lincoln or Bath, the full list is at our locations page.

You book it, you hold the access. That is the whole arrangement. There is no property manager between you and your goods. If you need to get in at six in the morning before the working day starts, that is available to you.

Smart entry from 6am to 10pm, seven days a week

Access is by smart entry from 6am to 10pm, every day of the week. In practice that means your building contractor can load early before his crew heads to site. You can collect in the evening after the last tradesperson has left. The unit works around the job, not the other way around.

Two things are worth being clear about here. Access is not 24 hours; the site opens at 6am and closes at 10pm. And when we say smart entry, we mean smart entry: the system controls access without needing a member of staff on site.

A note on deliveries and unmanned sites

Our sites are unmanned. There is no Wigwam staff member on site during your access hours. That is how we keep things simple and affordable, but it has one practical implication for anyone managing a refurb: if a white goods delivery or a courier is involved, someone from your side needs to be there to receive it.

Wigwam does not sign for deliveries and cannot accept goods on your behalf. If a new washing machine is being delivered to the unit, arrange for someone from your business to be present at the agreed time. State that clearly to your contractor or courier in advance. It is a straightforward arrangement once you know about it, and knowing about it prevents a wasted journey.

How long you can take it for

The minimum stay is two weeks, unused days are refunded if you leave early, and the arrangement continues for as long as the refurb needs. Most rental refurbs run somewhere between a fortnight and six weeks; the terms are built around that kind of timeline.

Two-week minimum stay

A two-week minimum is the floor. You can book with a two-week refurb in mind and extend if the job runs on. Most trades-based refurbs, particularly anything involving flooring, bathrooms or kitchens, need at least two weeks of clear access to run properly. The minimum fits the use case.

Unused days refunded if the job finishes early

This is the part that matters most for a landlord managing an unpredictable refurb timeline. If the job finishes ahead of schedule and you clear the unit early, the unused days come back to you. You are not paying for time you do not use.

That is how storage for a refurb should work. A refurb that finishes three days early should cost three days less. You know going in that the timeline might shift; the terms reflect that. There is no penalty for the job going well.

The deposit and the 14-day notice, in plain terms

There is a refundable deposit when you book. It is returned after the 14-day notice period, once you have vacated the unit and the account is settled. Any amounts owed are deducted first; the remainder comes back to you.

The 14-day notice and the deposit return are two separate events: you give notice, you vacate, the account closes, and the deposit is returned. They do not happen simultaneously. If you are planning your exit from the unit, give the 14-day notice with enough lead time so the deposit return lands when you need it.

Full terms are at wigwamstorage.co.uk/terms-conditions.

What size unit you need

The right unit size depends on how much of the property is coming out. A rough guide by volume helps you get close before you get a quote; the quote process will confirm the right size for your specific contents.

One or two rooms of furniture

A single bedroom’s worth of furniture, a sofa, and the soft furnishings from a reception room will typically fit a small to medium unit. Think in terms of volume: a double bed dismantled flat, a wardrobe in pieces, a three-seater sofa, and a dozen boxes of kitchen and bathroom contents. If you are clearing one or two rooms to give the trades room to work rather than moving the whole property, a smaller unit is usually sufficient.

Pack high and pack tight. Dismantled furniture stacks better than assembled furniture. If you are moving a mattress, it goes in a mattress bag to protect it from dust and corner damage.

A full property clear, including white goods

A complete three-bedroom property with white goods, soft furnishings, kitchen contents and bedroom furniture is a larger unit. White goods in particular take up more volume than you expect: a washing machine, a fridge-freezer and a tumble dryer together account for a significant portion of a medium unit before a stick of furniture goes in.

If you are doing a full clear to give contractors unrestricted access to every room, get an accurate recommendation from the quote tool before you book.

Not sure what size you need? Get a quote at quote.wigwamstorage.co.uk and we will help you work out the right unit for your property.

Protecting the furniture properly

The main threats to furniture stored during a refurb are dust, damp and poor packing, not temperature fluctuation. A clean, dry, secure unit handles the first two. Good packing before you load handles the third.

Clean, dry and secure, individually alarmed units

Our units are clean, dry and secure. Each one is individually alarmed. The site itself is secured. What we offer is a storage environment that keeps the furniture safe from the things that actually damage it during a short refurb stay: moisture ingress, dust accumulation and unauthorised access.

We are sometimes asked about climate-controlled storage, particularly by people who have read online guidance about storing wooden furniture or electronics. The AI-generated advice on this is worth reading critically. Most furniture stored for a refurb period of a few weeks does not require active temperature or humidity management. What it requires is a dry environment, no damp, and decent packing. That is what you get here.

If you have specific items, say antique furniture or sensitive electronics, that your own research tells you need a controlled environment, speak to your insurer about the conditions they require. We will give you the honest answer about what our units provide so you can make the right call.

Packing and wrapping before it goes in

A few practical points for a rental property clear. Furniture blankets are worth buying or hiring for any upholstered piece. Mattresses go in mattress bags; without one, a mattress picks up dust and corner marks in a storage unit regardless of how clean the unit is. Wardrobe boxes let you hang clothes without folding, which matters if the property’s contents include things the next tenant will expect to be in good condition.

White goods: keep them upright in the unit if possible, and leave fridge-freezer doors slightly open to prevent mould if they have been defrosted. Label every box by room. When you come to collect at the end of the refurb, a labelled unit is an hour’s work; an unlabelled one is half a day.

What we do not offer, and why we say so

We do not offer climate-controlled storage. We do not offer vehicle or leisure storage: no caravans, no boats, no motorbikes stored at our sites. If either of those is what you need, we are not the right fit and we would rather tell you that plainly than let you book and be disappointed.

What we do offer is clean, dry, secure and locally managed storage for household and business goods, taken for as short a period as a fortnight, with unused days back if the job ends early. For a rental refurb, that is the combination that works.

Insurance for stored contents

Contents cover is a requirement, not an optional extra. Before your goods go into any storage unit, you need to have cover in place. At Wigwam, there are two routes: opt in to our policy or prove your own.

The RSA goods policy in outline

Wigwam offers the RSA “Self Storage Customers’ Goods” policy. The key points: it is New-for-Old cover, there is a GBP 50 excess, and you opt in when you book. If you already have a home or landlord contents policy that covers goods in storage, you can provide evidence of that cover instead.

Full details of the contents protection policy are at wigwamstorage.co.uk/contents-protection. We can tell you what the policy covers; your insurer is the right person to advise you on whether your existing cover extends to a storage unit or whether you need a separate policy. Theft claims under the RSA policy require evidence of forced entry, and climatic damage is excluded. Read the policy schedule carefully before you confirm.

A light jurisdiction note: insurance policy terms are applied consistently across Great Britain by RSA, but your obligations as a landlord around the contents of a void property may differ if your rental is in Scotland or Northern Ireland. Readers outside England and Wales should confirm with their solicitor or insurer that the same conditions apply to their situation.

Declaring full replacement value, and why it matters

Whatever policy route you take, declare the full replacement value of the contents. Under-insurance is settled in proportion. If the declared value is GBP 5,000 but the true replacement cost of everything in the unit is GBP 10,000, any claim pays out at 50 percent of the loss, not 100 percent.

Rental property furniture is easy to undervalue because it accumulates over time and you do not think about it as a single figure. Add it up properly before you confirm the declared value: beds, mattresses, sofas, tables, chairs, wardrobes, kitchen appliances, curtains and soft furnishings. The number is usually higher than landlords expect. Declaring the right amount is the one thing you control when it comes to making sure a claim pays out in full.

What it costs

The honest answer is that the price depends on the unit size and the location. We do not list prices on this page because the right number for you depends on two variables that change by town.

How pricing works and where to check current rates

Unit size and location together set the price. A small unit in a market town will cost less than a large unit in a higher-demand area. The refund of unused days means the total cost at the end of the stay reflects the time you actually used, not the time you booked.

Current rates are at wigwamstorage.co.uk/how-much-is-self-storage-in-the-uk. If you want a specific quote for a specific location and size, the quote tool at quote.wigwamstorage.co.uk gives you a real number in a couple of minutes.

One comparison worth making plainly: driveway storage containers and indoor self storage units work differently. A driveway container sits at your property or an agreed location; you do not drive to it. An indoor unit like Wigwam’s is a facility you visit, which means the furniture is off the property entirely and the site has its own perimeter security. For a refurb where you want the property genuinely cleared rather than just shifted to the driveway, an indoor unit is the more thorough solution.

Find your nearest Wigwam

Wigwam’s sites are in UK market towns, which means there is likely a unit near the rental rather than a long drive to a big-box storage park on an edge-of-town industrial site.

Our UK market-town locations

We have units at Wigwam Self Storage Lincoln in Lincolnshire and at Wigwam Self Storage Bath in Somerset, among our UK market-town locations. The full list of towns is at wigwamstorage.co.uk/self-storage-locations.

If your rental is in a market town, the chances are there is a Wigwam nearby. Check the locations page and if you are unsure, the quote tool will confirm what is available in your area.

The property clears. The trades work clean. The next tenancy starts on time.

Ready to book? Get a quote at quote.wigwamstorage.co.uk and we will confirm your nearest unit, the right size for what you are moving, and the current rate. Two-week minimum, unused days refunded, smart entry 6am to 10pm.

Frequently Asked Questions

Can I store a former tenant’s belongings if they have left things behind?

You can physically store goods in a unit you have booked, but whether you are allowed to remove and store a former tenant’s possessions is a legal question about abandoned goods, and that is not something we can advise on. There are specific rules in England and Wales about giving notice, keeping records, and how long you must hold items before disposing of them, and the position differs in Scotland and Northern Ireland. Get that right with a solicitor or your letting agent before anything moves, because doing it wrong can expose you to a claim from the former tenant.

What we can offer is the practical part once the legal side is squared away: a clean, dry, secure, individually alarmed unit to hold those goods for as long as the process requires. The two-week minimum is the only floor, and there is no fixed maximum, so if you are obliged to hold items for a set period you can keep the unit for exactly that long and no longer. When the matter resolves and you clear the unit, you give 14 days notice and the refundable deposit comes back once the account is settled.

A few practical notes. Keep the former tenant’s goods clearly separated and ideally inventoried with photographs, both for your own records and in case of any later dispute. Contents cover is mandatory, and the declared value should reflect what is actually in the unit. And our support team handles the storage side only, sizing, access, pricing, invoicing. They cannot advise on tenancy law or abandoned-goods procedure. For that, your solicitor is the right person.

Can I claim the storage cost as a business expense for the rental?

Quite possibly, but that is a question for your accountant rather than your storekeeper, and I would be wary of anyone in my position telling you otherwise. Storage taken to enable a refurbishment of a let property is a cost incurred in running the rental business, and many landlords do treat such costs as deductible, but how it is categorised, whether it sits against income or against capital improvement, depends on the nature of the works and your own tax position. The rules differ for repairs versus improvements, and the detail matters.

What we can give you cleanly is the paperwork to support whatever your accountant decides. You will have an invoice for the storage, showing the unit, the period, and the rate, and because unused days are refunded if the job finishes early, the final figure reflects the time you actually used rather than the time you booked. Keep that invoice with the rest of your refurb records. The pricing itself is straightforward: unit size and location set the rate, and you can see the structure on our guide to how much self storage costs in the UK.

The honest boundary here is the same one that runs through everything we do. We provide the storage and the documentation. We do not give tax, legal or financial advice, and the support team will not discuss your wider business affairs or forecasts. For whether and how to claim the cost, speak to your accountant, who can see your full position. That is their department, and getting it right is worth more than a quick guess from us.

What happens if the refurb overruns badly and I need the unit far longer than planned?

The unit simply stays available for as long as you need it, with no penalty for the job running over. There is no fixed maximum stay. The two-week minimum is the floor on what you pay for, and beyond that the arrangement continues on a rolling basis at the same rate. A refurb that was meant to take three weeks and runs to ten does not trigger a new contract, a higher rate, or any escalation. You carry on, paying for the time you use.

This matters because refurb timelines slip more often than they hold. A flooring delay, a kitchen that arrives late, a damp problem uncovered once the walls come off, any of these can stretch a void by weeks. Storage that flexed for the original plan flexes for the overrun in exactly the same way. The contents stay safe in a clean, dry, individually alarmed unit, and you keep access by smart entry 6am to 10pm, seven days a week, so a contractor can still get a particular item out mid-job if needed.

When the work finally finishes, you give 14 days notice, clear the unit back into the property, and the refundable deposit returns once the account is settled, less anything owed. If the job ends early instead, unused days are refunded. Either way you are insulated from the one thing you cannot fully control on a refurb, the timeline. Plan the notice with a little lead time so the deposit return lands when you want it, and the exit is as clean as the entry.

Can I use the same unit again for the next void or refurb?

For a back-to-back job, the simplest approach is usually to keep the unit running between the two rather than closing and reopening, since there is no fixed maximum stay and the rate does not change for staying longer. If your second void or refurb follows close behind the first, holding the unit means you avoid a fresh deposit and a new setup, and the space is there waiting when the next property empties. You only pay for the time you use, so a short gap between jobs is just continued storage at the normal rate.

If there is a longer gap, where you genuinely do not need the unit for a while, the cleaner route is to close it down and book again when the next job comes up. You give 14 days notice, clear the unit, and the refundable deposit comes back once the account is settled. When the next refurb starts, you book afresh, with a new deposit and a unit sized to that job. There is no loyalty penalty either way, and no advantage we withhold from someone who comes and goes.

For a landlord running several properties, the practical question is really about overlap and volume. If you are likely to have a near-continuous need, one unit held rolling is the least hassle. If the jobs are sporadic, book per job and size each unit to the property coming out. Our team can help you work out the right size from a description of the contents each time, and because the sites are in market towns rather than on distant industrial estates, there is a good chance one is near each of your properties. Check the locations page to see.

Who is responsible if my contractor damages furniture while loading the unit?

That sits between you and your contractor, not with Wigwam, because we do not handle, load, or move your goods. Our sites are unmanned and self-access: you, or someone from your side, brings the contents to the unit and loads them. There is no Wigwam member of staff lifting furniture, so any damage that happens during loading or transport is a matter for whoever did the carrying. If a contractor or removal firm is doing it, that is between you and them, and a reputable firm will carry their own goods-in-transit cover for exactly this.

It is worth being clear about what our role does and does not include, so there are no surprises. We provide the clean, dry, secure, individually alarmed unit and the smart-entry access, 6am to 10pm, seven days a week. The contents cover you take, our RSA “Self Storage Customers’ Goods” policy or your own proven cover, protects the goods while they are stored against the perils set out in the policy. It is not a substitute for a contractor’s liability if they drop a wardrobe carrying it in. Read the policy schedule so you know what is and is not covered; theft claims, for instance, require evidence of forced entry, and climatic damage is excluded.

The practical safeguards are simple. Pack and wrap properly before loading, furniture blankets on upholstered pieces, mattresses in bags, glass wrapped, so there is less to go wrong in the first place. Agree with your contractor in advance who is liable for damage in handling, and confirm they hold cover for it. And declare the full replacement value on your contents policy, since under-insurance is settled proportionally. We keep the goods safe once they are in the unit; the handling on the way in is yours and your contractor’s to manage.

Customer Reviews

Wigwam Self Storage place picture
4.8
Bruce Joynes profile picture
Bruce Joynes
2 days ago
Very glad we chose Wigwam. everything ran smoothly and the unit is perfect.
Lovely clean place and the app was faultless.
Highly recommended.
Lisa Anderton profile picture
Lisa Anderton
1 week ago
Very easy transaction via phone/email to book a unit. Very pleasant helpful staff during initial contact.
Once contract in place very easy app use to access site and unit, very clear easy to follow instructions. Very happy and would definitely recommend
Clarissa Ardy profile picture
Clarissa Ardy
1 week ago
Wigman Self Storage consistently delivers superb customer service. I received comprehensive assistance throughout the process of securing my storage unit. The facility is impeccably clean, and the procedure was straightforward. The staff I interacted with over the phone were consistently polite, making the entire experience thus far truly marvelous. I highly recommend Wigman Self Storage to anyone in need of storage solutions.
hedi fakhfakh profile picture
hedi fakhfakh
2 weeks ago
Easy quick no hassle
Easy to set up and access the location. Friendly and helpful staff.
Jeanine Hirschl profile picture
Jeanine Hirschl
3 weeks ago
I left a well-known storage unit for Wigwam, mainly because of cost, wigwam are more reasonable, the unit is clean and is entry availablity is upto 10pm. You work off an app that allows entry not only to the building also to your rented unit. It is safe, No fear of loosing keys. The staff very helpful. Highly recommended.
Bryan Sujana profile picture
Bryan Sujana
3 weeks ago
Wished they would tell me the actual total of my 4 months rent and wasn't off by £40+ so I had to redo my budgeting :( other than that great place great staff and the storage is clean and secure👍
Lydia Ebiuwhe profile picture
Lydia Ebiuwhe
3 weeks ago
Lenny was great at helping me get my storage over the phone, and was engaging and fun. I also received some help from a nice guy at the location; I think his name is Adam, a very lovely fellow. Friendly staff they've got. First time using a storage unit, and it was seamless to set up and easy to use the app without any confusion. The price was also really affordable, beyond what I assumed it would be, and I still got a 50% discount for the first 8 weeks. I highly recommend Wigwam.
Sue Hazell profile picture
Sue Hazell
3 weeks ago
Excellent Service & product !
Very easy access with parking right outside the door.
Plenty of trolleys, so no need for muscles ! It maybe a little more expensive than some others, BUT the cleanliness & ease of use perfect.
The staff are VERY patient, explaining how each unit works.
It is great to know the manned office hours & how to make contact if not.
Plenty of accessible hours too.
Ps.... they do like a biscuit or 2 in the office I hear !
J J profile picture
J J
4 weeks ago
Really easy to deal with, Lenny was very helpful and I would recommend.
Chris Hathaway profile picture
Chris Hathaway
4 weeks ago
Really good, staff very helpful.
Units were good and secure.
only critisms - lights turned off automatically too quickly and no onsite toilet.
Sara Hardy profile picture
Sara Hardy
4 weeks ago
Very happy with the service. The staff are very helpful and friendly and explain the whole process right from the start. I can access my belongings easily via an app, which is easy to use.
I Highly recommended this company.