Hiring the wrong moving company can cost you money, precious time and energy. From ensuring the safety of your items to avoiding putting a dent in your budget, make sure you do your research before making any decisions. 

Keep reading for a few tips on what you should check before hiring a moving company. 
 

Do your research 

Research at least five companies. Search through their history and reviews and get quotes from your top three. Be careful of “Rogue Movers”. They typically give a low estimate over the phone or internet without visiting your home or seeing your goods, and you may end up paying more than the original estimate.  

Ask about extra fees 

Moving companies sometimes have extra fees that are only added to the final invoice once the move is complete. Make sure you ask movers about any potential extra costs. This way, you can try to avoid them or at least avoid the fright you’ll get when you receive the final invoice.  

Pro Tip: To ensure an accurate quote from movers, ask if the final rate includes physical assistance with packing up, loading and unloading the van.  

Do they have insurance? 

Insurance is sometimes included if you arrange for movers to pack your belongings. However, if you’re handling the load, it’s unlikely you’ll be insured against breakages caused by improper packing – unless you take out your own insurance. Ask the movers so you know whether you should start arranging or if they have you covered.   

Know when to move 

You should aim to move in the winter months as summer (peak season) is when moving companies are at their busiest. However, if you have no choice but to move during peak season – mid-week or mid-month will be your budget-friendly options. 

Pro Tip: Demand for movers is often highest on weekends, and at the beginning and the end of a month. 


If you’re feeling a tad overwhelmed by the moving process, turn to Wigwam. Offering convenient self van hire, Man & Van services, a fully stocked onsite packaging shop and affordable personal storage units, we have all you need for a stress-free moving experience!  

Ready to move? Give us a call on 0800 254 5585 or request a quick and easy quote online. 

Written by
Simon Fothergill

Simon Fothergill has more than 20 years of experience in the UK self storage industry and is Managing Director of Wigwam Storage. He writes practical, easy-to-follow advice to help customers make the most of self storage, whether they are moving house, decluttering, renovating, storing business stock or simply needing extra space. With a long background in self storage operations and customer service, Simon shares useful self storage tips, packing advice and storage solutions designed to make storage simple, flexible and stress-free.

Customer Reviews

Wigwam Self Storage place picture
4.8
Bruce Joynes profile picture
Bruce Joynes
2 days ago
Very glad we chose Wigwam. everything ran smoothly and the unit is perfect.
Lovely clean place and the app was faultless.
Highly recommended.
Lisa Anderton profile picture
Lisa Anderton
1 week ago
Very easy transaction via phone/email to book a unit. Very pleasant helpful staff during initial contact.
Once contract in place very easy app use to access site and unit, very clear easy to follow instructions. Very happy and would definitely recommend
Clarissa Ardy profile picture
Clarissa Ardy
1 week ago
Wigman Self Storage consistently delivers superb customer service. I received comprehensive assistance throughout the process of securing my storage unit. The facility is impeccably clean, and the procedure was straightforward. The staff I interacted with over the phone were consistently polite, making the entire experience thus far truly marvelous. I highly recommend Wigman Self Storage to anyone in need of storage solutions.
hedi fakhfakh profile picture
hedi fakhfakh
2 weeks ago
Easy quick no hassle
Easy to set up and access the location. Friendly and helpful staff.
Jeanine Hirschl profile picture
Jeanine Hirschl
3 weeks ago
I left a well-known storage unit for Wigwam, mainly because of cost, wigwam are more reasonable, the unit is clean and is entry availablity is upto 10pm. You work off an app that allows entry not only to the building also to your rented unit. It is safe, No fear of loosing keys. The staff very helpful. Highly recommended.
Bryan Sujana profile picture
Bryan Sujana
3 weeks ago
Wished they would tell me the actual total of my 4 months rent and wasn't off by £40+ so I had to redo my budgeting :( other than that great place great staff and the storage is clean and secure👍
Lydia Ebiuwhe profile picture
Lydia Ebiuwhe
3 weeks ago
Lenny was great at helping me get my storage over the phone, and was engaging and fun. I also received some help from a nice guy at the location; I think his name is Adam, a very lovely fellow. Friendly staff they've got. First time using a storage unit, and it was seamless to set up and easy to use the app without any confusion. The price was also really affordable, beyond what I assumed it would be, and I still got a 50% discount for the first 8 weeks. I highly recommend Wigwam.
Sue Hazell profile picture
Sue Hazell
3 weeks ago
Excellent Service & product !
Very easy access with parking right outside the door.
Plenty of trolleys, so no need for muscles ! It maybe a little more expensive than some others, BUT the cleanliness & ease of use perfect.
The staff are VERY patient, explaining how each unit works.
It is great to know the manned office hours & how to make contact if not.
Plenty of accessible hours too.
Ps.... they do like a biscuit or 2 in the office I hear !
J J profile picture
J J
4 weeks ago
Really easy to deal with, Lenny was very helpful and I would recommend.
Chris Hathaway profile picture
Chris Hathaway
4 weeks ago
Really good, staff very helpful.
Units were good and secure.
only critisms - lights turned off automatically too quickly and no onsite toilet.
Sara Hardy profile picture
Sara Hardy
4 weeks ago
Very happy with the service. The staff are very helpful and friendly and explain the whole process right from the start. I can access my belongings easily via an app, which is easy to use.
I Highly recommended this company.