Moving into a new apartment comes with a variety of different emotions. Excitement at the fresh opportunity, the stress involved with the move, and perhaps sadness at leaving your previous home behind.  

Amid all of these emotions, it’s important to ask your landlord a few important questions, such as the following; 

What utilities and amenities are included in the rental agreement? 

While you may agree to a monthly rental payment, hidden costs or surprise amenities may be included. Ask the landlord which utilities are included in the rent and which you need to pay for yourself. It’s also important to find out more about the home’s utilities, such as gas or electrical.  

If the property includes amenities, these should also be mentioned in the agreement. For example, ask whether the apartment has parking and whether internet service is included. 

Can you make changes to the premises? 

When renting an apartment, it’s important to remember that you don’t own the property and need permission to change the premises.  

These changes don’t only include the likes of large renovations but also small updates such as painting the walls, hanging frames on the wall and making changes to the garden.  

Who is responsible for the maintenance of the property? 

Property needs to be maintained to keep its value, and normally the landlord is responsible. Ask the landlord about their maintenance schedule, including garden services and major or minor repairs. It’s best to get the process in writing. 

Are there any building rules and regulations? 

The apartment will most likely be a part of a larger corporation with a governing set of rules. Ask the landlord about the apartment building’s house rules and make sure that you follow them. Breaking these rules could lead to a fine or termination of the lease, so ask about the repercussions too. 

What security systems are in place? 

One of the benefits of a complex or apartment building is the security of having neighbours nearby. Question the security systems in place, what lock systems are used and how to get an extra set of keys if needed. 


Asking your landlord important questions can reduce friction down the line and make the moving process more streamlined. Another way to reduce stress is to organise a personal self storage unit to temporarily store your household belongings during the move.  


At Wigwam, we offer a cost-effective solution to keeping your household belongings safe. We also offer man and a van service in Chipping Norton and packaging supplies, making the moving process even easier.  

Interested in finding out more? Contact our friendly team at 01608 656 300. 

Simon Fothergill
Written by

Simon Fothergill has more than 20 years of experience in the UK self storage industry and is Managing Director of Wigwam Storage. He writes practical, easy-to-follow advice to help customers make the most of self storage, whether they are moving house, decluttering, renovating, storing business stock or simply needing extra space. With a long background in self storage operations and customer service, Simon shares useful self storage tips, packing advice and storage solutions designed to make storage simple, flexible and stress-free.

Customer Reviews

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4.9
Kate profile picture
Kate
5 days ago
Very impressed with your App to get into Wigwam to store my stuff !!!
Ellis Carr profile picture
Ellis Carr
5 days ago
The sales team were great in giving me a tour of the different storage options available and then providing me with quotes. Everything after that point was super easy to get set up and get moved in.
The app is also really easy and user friendly with no issues so far and the premises as a whole feels really secure.
Sihath Damsana profile picture
Sihath Damsana
1 week ago
i'm really happy with the service their provided for me from choosing the right size unit to finally moving my stuff. they are incredibly affordable compare with other companies. the customer service is fantastic, even though there wasn't any person to talk to, they are always available to help out through calls. im really happy with the overall service. 👍
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The OHMI Trust
1 week ago
Wigwam Self Storage Bath is a great resource. Selina and Sascha are amazingly helpful. The place is clean and well organised. It was easy to get signed up and the storage spaces are easy to access. Thank you so much for all your help!
Deák Katalin profile picture
Deák Katalin
1 week ago
Easy to do everything online, the app works perfectly. I highly recommend
Jess Le Roux profile picture
Jess Le Roux
2 weeks ago
Always helpful staff on the phone. The unit is clean, secure and easy to access
James Clack profile picture
James Clack
3 weeks ago
I'm renting a 50 sq ft space. The rates are better than the others I looked at. The location is good with parking right next to the unit. The staff have always been very helpful.
Very good customer service. Recommend it.
Bruce Joynes profile picture
Bruce Joynes
3 weeks ago
Very glad we chose Wigwam. everything ran smoothly and the unit is perfect.
Lovely clean place and the app was faultless.
Highly recommended.
Lisa Anderton profile picture
Lisa Anderton
1 month ago
Very easy transaction via phone/email to book a unit. Very pleasant helpful staff during initial contact.
Once contract in place very easy app use to access site and unit, very clear easy to follow instructions. Very happy and would definitely recommend
Clarissa Ardy profile picture
Clarissa Ardy
1 month ago
Wigman Self Storage consistently delivers superb customer service. I received comprehensive assistance throughout the process of securing my storage unit. The facility is impeccably clean, and the procedure was straightforward. The staff I interacted with over the phone were consistently polite, making the entire experience thus far truly marvelous. I highly recommend Wigman Self Storage to anyone in need of storage solutions.
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hedi fakhfakh
1 month ago
Easy quick no hassle