When you decide to store your belongings in a self storage unit in the UK, one of the first questions you may ask is: “Do I need self storage insurance?”. While most storage facilities offer secure, well-managed environments, unexpected risks —like floods or leaks from neighbouring units — can still occur. These unpredictable events highlight the importance of having self storage insurance to protect your items. 

When it comes to self storage insurance UK providers cover a range of potential risks, from fire and theft to water damage, ensuring that your belongings are protected against unforeseen circumstances. Whether you’re storing valuable items or just need additional space for household overflow, having the right level of coverage is crucial to ensuring your peace of mind. 

In this blog, we’ll explain what self storage insurance is, the types of coverage available, factors to consider when choosing insurance, and the limitations of standard policies. We’ll also discuss the coverage options available at Wigwam to help you make an informed decision about protecting your items. 

What Is Self Storage Insurance? 

Self storage insurance is a specific type of cover designed to protect your belongings while they’re stored off-site, typically in a self storage unit. It provides financial protection against a range of risks, including fire, theft, water damage, flooding, infestations, and even vandalism — risks that can happen unexpectedly, even in well-maintained facilities. 

While most self storage facilities in the UK offer secure environments, with features like CCTV surveillance, alarms, and controlled access, there are still unforeseen events that could lead to damage. For example, your items might be damaged by water from a leak in a neighbouring unit, or a fire could break out in another area of the facility. In these cases, self storage insurance ensures you are financially protected. 

In essence, self storage insurance gives you the peace of mind that your stored items are covered against a variety of risks. Whether you’re storing furniture, electronics, valuable antiques, or business stock, having the right level of cover ensures that you’re protected against unexpected events, helping you avoid financial loss if something goes wrong. 

Does Home Insurance Cover Items in Storage? 

Home insurance may offer some coverage for stored items, but this is often limited or short-term. In most cases, home contents policies only cover belongings at your home address. Even if your insurer includes storage, many exclude risks like theft from a storage unit or damage caused by vermin or leaks. 

If you plan to store goods for longer periods, or want full protection, dedicated insurance for self storage is a smarter choice. 

Do Storage Facilities Provide Insurance? 

Self storage providers typically offer insurance options, but it varies from one facility to another. Some providers include insurance as part of their service, while others offer it as an optional add-on.  

The insurance typically covers risks like fire, theft, water damage, and pests. Many facilities offer tailored contents protection (like at Wigwam), specifically designed to cover the unique risks associated with storing items off-site. This type of insurance ensures that your goods are protected from unforeseen events while they are in storage. 

However, some self storage providers also allow customers to use their own insurance, provided it meets the facility’s requirements. For example, the insurance must cover items stored off-site and name the storage facility on the policy.  

If you choose to use your own insurance, you’ll generally need to provide proof within a specified time period (often within 14 days of moving in). If you fail to provide this proof, you may be required to take out the provider’s own insurance.  

What Should I Consider When Buying Storage Insurance? 

Natural disaster flooding of home

When choosing the right insurance for self storage, consider: 

What Risks Are Covered? 

Not all insurance policies offer the same protection. Things to look for would be: 

  • Water damage from leaks or burst pipes 
  • Theft involving forced entry 
  • Fire, lightning, storms and natural disasters 
  • Infestations from moths or vermin 
  • Impact, riots, malicious damage and more 

Replacement Value and Costs 

A good policy will base premiums on the full replacement value of your belongings.  

Why Wigwam Requires Contents Protection 

When storing your belongings with Wigwam Self Storage, contents protection insurance is a mandatory requirement for all customers throughout the duration of your rental. This ensures your goods are protected against unforeseen events, such as fire, theft, water damage, or other risks that might occur while in storage. 

Choose Your Level of Cover 

At Wigwam, we give you the flexibility to choose how you want to be covered. You can either: 

  • Provide proof of your own self storage insurance immediately. 

If you opt for your own insurance, you’ll need to supply proof of cover straight away. We recommend initially taking out our contents protection cover to ensure your goods are protected from day one. Once we receive proof of your own insurance, we’ll refund the cost of Wigwam’s coverage. 

Why Choose Wigwam’s Contents Protection? 

Wigwam’s contents protection cover offers comprehensive protection against a wide range of risks.  

This cover ensures that your items are safeguarded, with new-for-old replacement in the event of damage, providing full peace of mind. 

Providing Your Own Insurance 

If you prefer to use your own insurance, it’s important to ensure your policy covers items in a self storage facility. To verify this, check that: 

  • The policy specifies coverage for self storage 
  • The insurance policy includes the storage facility’s name and full address 

Once you’ve arranged your own cover, you’ll need to provide proof of insurance to Wigwam immediately. If you don’t, our standard contents protection cover will be applied automatically, and a charge added to your account. If proof of your own cover is provided later, we’ll refund the cost of Wigwam’s coverage. 

What’s Covered by Wigwam’s Contents Protection? 

Wigwam’s contents protection cover includes a wide range of incidents that could affect your items in storage. Coverage includes, but is not limited to: 

  • Water damage caused by burst pipes or leaks 
  • Theft involving forcible entry or exit 
  • Vermin or insect damage originating from external sources 
  • Fire, explosion, and storm damage 
  • Malicious damage or vandalism 

Wigwam’s tailored contents protection ensures your items are covered from the moment they enter the storage unit, right up until you retrieve them. 

What’s Not Covered Under Self Storage Contents Protection? 

Certain items are prohibited from being stored or insured at Wigwam and therefore, naturally will not be covered by any contents protection insurance.   

These include: 

  • Fireworks, weapons or explosives 
  • Perishables and flammables 
  • Living creatures 
  • Cash, securities and high-value art 
  • Hazardous chemicals or waste 
  • Tyres, power inverters and generators 
  • Illegal goods or stolen items 

Ready To Store? Let Wigwam Take Care of the Details 

Wigwam Tewkesbury

Whether you need a quick storage insurance comparison, or want to store your belongings immediately, Wigwam has you covered. Our team is here to answer your questions and help you protect your belongings from day one. 

Get in touch today for a free quote or learn more about contents protection

Simon Fothergill
Written by

Simon Fothergill has more than 20 years of experience in the UK self storage industry and is Managing Director of Wigwam Storage. He writes practical, easy-to-follow advice to help customers make the most of self storage, whether they are moving house, decluttering, renovating, storing business stock or simply needing extra space. With a long background in self storage operations and customer service, Simon shares useful self storage tips, packing advice and storage solutions designed to make storage simple, flexible and stress-free.

Customer Reviews

Wigwam Self Storage place picture
4.9
Excellent service from Wigwam Self Storage Lincoln. The staff were friendly, helpful and professional from start to finish. The storage unit was clean, secure and easy to access. Everything was explained clearly, and the whole process was quick and straightforward.

I would definitely recommend Wigwam Self Storage to anyone looking for a safe and reliable place to store their belongings. Great service!
Paul Adams profile picture
Paul Adams
7 days ago
Very clean space, app works really well. Plenty of trolleys available.
Stephen Grey profile picture
Stephen Grey
1 week ago
I have dealt with both Selina and Sascha, in person and via email. The service each of them has provided has been excellent and makes me feel that I have made the right decision to use Wigwam's services.
Colin C Harman profile picture
Colin C Harman
1 week ago
I have used the storage at Cheltenham for nearly two years now and have always been glad I made the change from a large facility in Kingsditch. I recall leaving a glowing review of Casey and his team when I first took on the unit. Just yesterday I left a less than complimentary review but have discovered my frustration at the time was due to misleading info I obtained over the Internet and nothing to do with Wigwam. So that review is withdrawn and I continue to recommend Wigwam as a convenient town centre facility, well run and utilising a high tech, easy to use entry system.
Dom Hall profile picture
Dom Hall
1 week ago
I can no longer recommend this storage facility after being a customer here for a few weeks. The lift to the second floor has been broken for some time, and this is a serious problem - the stairs are too narrow to get anything remotely large up to your unit, which makes storing bigger items essentially impossible. For me, that defeated the main purpose of renting a locker here.

On top of that, the dolly trolleys are meant to be returned to a designated point after use, but in practice no one does this, so you end up hunting for one. Most of the time they’re left in a separate building I don’t have access to, meaning I have to walk around 50m through corridors and up stairs carrying my belongings just to reach my unit. I reported this to reception and was told they’d return the trolleys to the proper point, but nothing has changed.

Parking is another issue - the boxing gym attached to the building also uses the car park, so it often feels crowded.

Only use this facility if you’re desperate. Otherwise, I’d look elsewhere.
Steve Rooney profile picture
Steve Rooney
2 weeks ago
Good experience so far ! Staff Helpful and available if any issues ! Appreciate the discounted offered for 8 weeks, so took advantage of that ! wish it was longer !!!
Easy to navigate the site with easy access and facilities !
Tony Watson profile picture
Tony Watson
2 weeks ago
Fantastic idea to use an app to gain entry. Once set up it's so easy to use and saves faffing around with keys and security fobs. My first visit was a revelation and is a definite encouragement to keep going back.
Well done Wigwam!!
Benjamin Currie profile picture
Benjamin Currie
3 weeks ago
Got a small lock up for short term use - getting set up was quick and easy. Introductory offer is also great.
All the team we've dealt with at Wigwam have provided fantastic customer service with some lovely personal touches. Our storage unit and the surrounding site is clean, well maintained and good value for money. I would definitely recommend.
Brian Stacey profile picture
Brian Stacey
3 weeks ago
Really friendly team, very helpful and good facilities. Would happily use Wigwam for short term storage again. Cheers!
Laura Smith profile picture
Laura Smith
3 weeks ago
Great storage facility, would highly recommend. The process of booking and accessing the unit was really straightforward and customer service has been excellent.
Chris Sabin profile picture
Chris Sabin
4 weeks ago
Lovely helpful friendly staff
Transparent pricing
Very happy with the service.