You’re not comparing storage companies for fun, you’re mid-move or mid-renovation and just want to know if there’s a catch before you sign. Here’s the same checklist you should run against anyone, including us.
The Five Things To Check Before You Sign With Any Storage Company
Most storage decisions go wrong on five specific, checkable points, not the things adverts talk about.
| What to check | Ask any storage company… | Wigwam’s answer (verified) |
|---|---|---|
| Is the deposit refundable? | “Is my deposit refundable, and when?” | Yes, refundable. |
| What’s the real notice period? | “How many days’ notice do I need to give?” | 14 days. |
| What happens if I leave early? | “Do I get unused days back?” | Yes, unused paid days refunded on early exit. |
| Is there a minimum stay? | “What’s the shortest I can book for?” | 2 weeks minimum. |
| Does the headline price hold? | “Will this rate change after month one?” | No teaser-rate structure, a quote is given up front. See the ASA ruling below on what a rate jump actually looks like in this industry. |
Why the Price You’re Quoted Should Be the Price You Pay
Wigwam gives no teaser headline rate, because there’s no rate to walk back from, the quote you get is the real number.
What the ASA actually ruled
The Advertising Standards Authority upheld a complaint against Pink Self Storage Ltd (ref. A24-1231002, 22 May 2024) after a customer was quoted £10 a week for an eight-week promotion, rising to £20 a week after. This isn’t a claim about a Wigwam competitor specifically, it’s a real, regulator-confirmed example of the pattern this industry has been found guilty of. It’s also exactly the kind of thing a headline “from £X” figure can hide, the number that gets you to click isn’t always the number you end up paying once the introductory period ends.
How Wigwam prices instead
No headline teaser rate appears on this page, the quote tool gives you the real number up front.
The Deposit and Notice Period, Stated Plainly
These are the two terms worth reading before any other, because they’re the two a bad contract usually buries.
What happens to the deposit
The deposit is refundable at the end of your tenancy, subject to the unit being left as agreed.
The 14-day notice period, exactly
You give 14 days’ notice to end the agreement, a distinct step from the deposit refund itself, not one blurred promise.
If Your Move or Renovation Runs Long
The minimum stay is two weeks, and unused paid days are refunded if you leave early within notice.
The two-week minimum, and what “unused days refunded” actually means
Book for as little as two weeks. If you leave early, once notice ends and the unit is vacated, any days you paid for but didn’t use are refunded.
Extending your booking
Renovation timelines slip. Extending your booking doesn’t reset or penalise the terms you already agreed.
Get a price and see the terms for yourself.
What Wigwam Doesn’t Offer, and Why That’s Worth Knowing Now
Naming these upfront prevents a bad-fit complaint later.
Access hours: 6am to 10pm, not 24 hours
Access runs 6am to 10pm, seven days a week, not around the clock.
No climate control, clean, dry and secure instead
The real claim is clean, dry and secure, never temperature or humidity control.
No vehicle or leisure storage
No caravan, motorhome, classic car, motorbike or boat storage, household goods only.
Insurance: What’s Covered, and What You Choose
Cover is mandatory, either Wigwam’s own RSA-backed policy or proof of an existing off-premises policy, a genuine decision point, not small print.
Wigwam’s RSA policy
Cover runs on a New-for-Old basis, with the full value of stored goods declared, underinsurance settled proportionally, theft requiring evidence of forced entry, and climatic damage excluded. See your policy documents for the current excess figure. Declaring the full value matters more than it sounds, underdeclare to save a few pounds a month and any payout is reduced proportionally, so it’s worth getting the figure right at the start rather than guessing low.
Using your own insurance instead
Some home policies extend to off-premises storage, check your own policy wording. This is general information, not financial or legal advice.
Local, Not Just Nearby
“Local” is demonstrated, not asserted, by naming actual market towns Wigwam operates in.
Wigwam Self Storage Bath
Wigwam Self Storage Bath is one of Wigwam’s market-town sites.
Wigwam Self Storage Lincoln
Wigwam Self Storage Lincoln is another. Sites are unmanned, so if you’re expecting a delivery, someone from your own business needs to be present, staff won’t be there to receive it. Fifteen towns in total, not a national chain with a local-sounding name bolted on, see the full list for whichever one is actually yours.
Run the Checklist on Anyone, Including Us
Take the table above to a competitor’s page and compare their answers to ours. That’s the actual test of whether “different” means anything.
Get a price and see the terms for yourself.
Frequently Asked Questions
Some home policies extend to off-premises storage, check your own policy wording first. If it doesn’t, Wigwam’s own cover is available.
Yes, extending your booking doesn’t reset or penalise the terms already agreed.
Get in touch to talk through the switch, the same deposit and notice terms apply to your new unit.
The quote you get is the real number, no hidden teaser rate that changes later.
