Personal storage is self storage rented by an individual for household and personal belongings, such as furniture, boxes, keepsakes and seasonal things, as opposed to business storage for stock, equipment or records. It is usually tied to a life event: a move, a renovation, a bereavement, a separation or simply running out of room.
At Wigwam
Personal storage uses the same units and the same agreement as any other booking. What changes is what you're protecting and why. Three parts of our terms matter most for household belongings:
- Clause 31 makes insurance a condition of the agreement: your goods must be insured for their replacement value the whole time they're stored. You can take our contents protection or use your own policy, and if you show proof of your own cover within 14 days of moving in, we refund the contents protection charge in full.
- Clause 30 says goods are stored at your own risk. Where we are liable, for our negligence or breach of contract, our liability for loss or damage to goods is limited to £100 in total. That is why the cover matters.
- Clause 18 rules some things out: cash, deeds and securities, and "items which are unique in nature and/or where the value to You cannot be assessed on a financial basis".
What that last rule means for keepsakes
Clause 18(j) is worth reading in full. It says you must not store "items which are unique in nature and/or where the value to You cannot be assessed on a financial basis". Clause 18(j) doesn't list examples. If you're storing heirlooms, letters or jewellery, ask us before booking and check how your cover values them.
When you're ready to leave, notice is normally 14 days, as shown on your Cover Sheet.
To work out how much space a flat's or a house's contents need, use our room-by-room size guide.
Related terms: Business storage · Contents protection · Self storage · Long-term storage
Related questions: Do I need insurance for my unit? · Can I store cash, jewellery or other valuables?